sympathetic listener, their tensions begin to
subside. They become more relaxed and tend to
become more coherent and rational. The release
of tensions does not necessarily mean that the
solution to the problem has been found, but it
does help remove mental blocks in the way of a
solution.
Clarified Thinking
Clarified thinking tends to be a normal result
of emotional release. The fact is that not all
clarified thinking takes place while the counselor
and counselee are talking. All or part of it may
take place later as a result of developments
during the counseling relationship. The net result
of clarified thinking is that a person is encouraged
to accept responsibility for problems and to be
more realistic in solving them.
Reorientation
Reorientation is more than mere emotional
release or clear thinking about a problem. It
involves a change in the members emotional self
through a change in basic goals and aspirations.
Very often it requires a revision of the members
level of aspiration to bring it more in line with
actual attainment. It causes people to recognize
and accept their own limitations. The counselors
job is to recognize those in need of reorientation
before their need becomes severe, so that they can
be referred to professional help. Reorientation is
the kind of function needed to help alcoholics
return to normalcy or to treat those with mental
disorders.
TYPES OF COUNSELING
Counseling should be looked upon in terms
of the amount of direction that the counselor gives
the counselee. This direction ranges from full
direction (directive counseling) to no direction
(nondirective counseling).
Directive Counseling
Directive counseling is the process of listening
to a members problem, deciding with the member
what should be done, and then encouraging and
motivating the person to do it. This type of
counseling accomplishes the function of advice;
but it may also reassure; give emotional release;
and, to a minor extent, clarify thinking. Most
everyone likes to give advice, counselors included,
and it is easy to do. But is it effective? Does
the counselor really understand the members
problem? Does the counselor have the technical
knowledge of human behavior and the judgment
to make the right decision? If the decision is
right, will the member follow it? The answer to
these questions is often no, and that is why advice-
giving is sometimes an unwise act in counseling.
Although advice-giving is of questionable value,
some of the other functions achieved by directive
counseling are worthwhile. If the counselor is a
good listener, then the member should experience
some emotional release. As the result of the
emotional release, plus ideas that the counselor
imparts, the member may also clarify thinking.
Both advice and reassurance may be worthwhile
if they give the member more courage to take a
workable course of action that the member
supports.
Nondirective Counseling
Nondirective, or client-centered, counseling is
the process of skillfully listening to a counselee,
encouraging the person to explain bothersome
problems, and helping him or her to understand
those problems and determine courses of action.
This type of counseling focuses on the member,
rather than on the counselor as a judge and
advisor; hence, it is client-centered. This type
of counseling is used by professional counselors,
but nonprofessionals may use its techniques to
work more effectively with service members. The
unique advantage of nondirective counseling is its
ability to cause the members reorientation. It
stresses changing the person, instead of dealing
only with the immediate problem in the usual
manner of directive counseling. The counselor
attempts to ask discerning questions, restate ideas,
clarify feelings, and attempts to understand why
these feelings exist. Professional counselors treat
each counselee as a social and organizational
equal. They primarily listen and try to help their
client discover and follow improved courses of
action. They especially listen between the lines
to learn the full meaning of their clients feelings.
They look for assumptions underlying the
counselees statements and for the events the
counselee may, at first, have avoided talking
about. A persons feelings can be likened to an
iceberg. The counselor will usually only see the
revealed feelings and emotions. Underlying these
surface indications is the true problem that the
member is almost always initially reluctant to
reveal.
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