31-20. If 20% of your people are causing 80% of theproblems, how much of your administrativetime can you expect to spend dealing withthis same 20%?1. 20% to 30%2. 40% to 50%3. 60% to 70%4. 80% to 90%1-21. When counseling a subordinate, which of thefollowing is NOT a key point to remember?1. Be a good listener2. Keep the individual’s problemconfidential3. Help the individual grow in self-understanding4. All problems are solvable in one session1-22. During counseling you allow the subordinateto determine the direction of the session.What type of counseling session is this?1. Self-directed2. Nondirected3. Undirected4. Informal directed1-23. The Personnel Qualification Standard (PQS)is designed to qualify a Sailor for a specificwatch station at what level?1. Minimum2. Maximum3. Intermediate4. Expert1-24. Which of the following methods isused for record keeping in PQS?1. Chart only2. Computer only3. Either 1 or 2 above4. Sign-off page1-25.Values is one of the themes used as thefoundation for the Leadership Continuumcourse. Which of the following themes is/arealso used as the foundation?1. Responsibility and authority2. Unity of command, Navy, and services3. Continuous improvement4. All of the above1-26. When deciding on a method of teaching,which of the following factors must youconsider?1. Nature of the trainee2. Subject matter3. Time limitations4. All of the above1-27. Detailed information on the duties andresponsibilities of a training petty officercan be found in what document?1.Standard Organization and Regulationsof the U. S. Navy2.Personnel Qualification StandardsManagement Guide3. OPNAVINST 3500.344. OPNAVINST 55001-28. During class discussions and directed classdiscussions, what method of instruction isused?1. Telling2. Lecturing3. Facilitating4. Demonstrating1-29. During a class discussion, what questioningtechnique should be used?1. Yes or no2. Thought provoking3. Closed ended4. Intimidating
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