ACTIVITIES. —Your subordinates expectyou to control their work by comparing it to aset standard. When they know you will exercisethat control, they will try to meet that standard.TIMELINESS. —Since managers need time totake corrective action when tasks deviate from thenormal standard, subordinates must make a timelyreport of those deviations. The “timeliness” ofreports depends on the amount of time a managerdesignates as adequate—it could range fromminutes to months. Therefore, when designingyour control system, specify the amount of timeyou consider to be timely.EFFECTIVENESS. —Control systems mayinvolve additional cost. You should work toreduce the cost of your control system, while stillretaining an effective system. Additional costscould result from the need for additional people,material, equipment, or time. Evaluate yourcontrol system to eliminate or modify needlesscosts .ACCURACY. —Your control system monitorsprogress and serves as the basis for correctiveaction. Therefore, you should ensure it providesyou with accurate information from which tomake decisions. Be aware that since people arehuman, errors will occur in the reporting process.Also realize some people will present informationin a manner that will reemphasize the negativewhile accentuating the positive. People usuallypresent information in that manner to try to makethemselves look good.ACCEPTANCE. —People usually resist con-trol. The strongest resistance comes when peopleperceive the control to be excessive. Excessivecontrol gives the impression you do not trust yoursubordinates.To avoid resistance, explain the purpose of thecontrol system to your subordinates. Make themfeel they have an interest in the success of thesystem. By explaining the purpose and generatinginterest in the control system, you have a greaterchance of convincing subordinates to accept it.ORGANIZATIONOrganization is the process of arrangingmaterial and personnel by functions to attainthe objective of the command. Organizationestablishes the working relationships amongcommand personnel and establishes the flow ofwork, It promotes teamwork and identifies theauthority, responsibility, and accountability ofindividuals within the command.An in-depth discussion of organization is wellbeyond the scope of this text. Therefore, thischapter will touch on only a few basic ideas andconcepts of which you should be aware. Thoseideas and concepts include types of organizations,organizational concepts, delegation of work, andauthority and power.Types of OrganizationOf the many different types of organizationused today, the Navy uses three specific types:line, staff, and functional.LINE. —Line organizations refer to the majordepartments responsible for accomplishing themission of the command. These departments areusually Deck, Engineering, Operations, Weaponsor Combat Systems, and Air.STAFF. —Staff organizations refer to person-nel who advise, assist, counsel, and serve the linedepartments. Staff usually does not have authorityover line departments. Examples of staff includethe Supply Department, 3-M Coordinator, educa-tional services officer (ESO), and drug and alcoholprogram advisor (DAPA).FUNCTIONAL. —Functional organizationsrefer to special departments that are neither linenor staff. Usually a functional organization startsout filling a staff function and becomes soimportant to the success of the command that itis given special status. The manager has theauthority to ensure all parts of the commandperform as necessary to carry out that function.Examples of functional organizations include theMedical, Safety, Legal, and AdministrativeDepartments.Organizational ConceptsAt certain times you must report items suchas personnel readiness or material readiness tohigher authority. The method used to make thesereports will vary from command to command.However, certain basic concepts are common toall methods: the chain of command, unity ofcommand, span of control, and specialization.CHAIN OF COMMAND. —The chain ofcommand is the order of authority among Navy3-11
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