Additionally, you may be required to solicitor provide additional manpower from or to otherdivisions to accomplish assigned tasks. Carefulplanning and cooperation with other divisions canresult in benefits for both divisions. Never askfor more people than you need, but be sure youhave enough people on hand to meet specialrequirements.Personnel QualificationsYou need more than just people to accomplishtasks—you need qualified people. Reviewpersonnel qualifications to ensure you assignqualified people to do jobs. When people are notqualified, assign a qualified person to help themin task accomplishment.When reviewing personnel qualifications,make sure their service records document thosequalifications. A person is not qualified until therequired entries have been made in his or herservice record. Don’t put yourself in the positionof having to endure a mishap investigationbecause your people were unqualified.of control is when the officer of the deck(OOD) makes course changes during navigationdetail.FeedbackFeedback involves making corrections after anevent has happened. You monitor the event andthen evaluate how to improve the outcome thenext time. Examples of this type of controlinclude performance evaluations, inspections, andcaptain’s mast.Inventory ControlThe Navy supply system is designed to be aneffective inventory control system when usedcorrectly. However,most supervisors oftenoverlook inventory control until they go tosupply to request a part. Make sure you performinventory control by monitoring division supplies.Ensure your coordinated shipboard allowance list(COSAL) is current and that supply has all thespare parts or required supplies listed in yourCOSAL inventory.CONTROLLINGQuality ControlControlling is another term for monitoring.Control ensures the Navy and your command,department, and division meet their goals. Youmust use different types of control to maintainstability within your division.FeedforwardFeedforward control is a way of trying toanticipate problems and make adjustments beforethe problems occur. You try to foresee possibleproblems and apply a solution to prevent themfrom occurring. The planned maintenance system(PMS) used aboard ship is an example of feed-forward control.ConcurrentConcurrent control involves making changeswhile an event is taking place. You constantlymake little changes to keep your division movingtoward your stated goal. An example of this typeQuality control is a method of ensuring thatyour customers receive a product that meetsperformance expectations. Your customers aredivisions or departments that use your division’swork output. Your customers also include othercommands and the American taxpayer. A basicquality control system involves some or all of thefollowing measures:••••Setting standards so that quality goals canbe established and then measuring orevaluating those goalsInspecting and comparing materials, parts,and services to a set standardUsing statistics to measure deviation anddetermine if quality is within set standardsUsing measurements or inspections toevaluate or compare actual quality todivision goals for quality3-6
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