Additionally, you may be required to solicit or provide additional manpower from or to other divisions to accomplish assigned tasks. Careful planning and cooperation with other divisions can result in benefits for both divisions. Never ask for more people than you need, but be sure you have enough people on hand to meet special requirements. Personnel Qualifications You need more than just people to accomplish tasks—you  need  qualified  people.  Review personnel  qualifications  to  ensure  you  assign qualified people to do jobs. When people are not qualified, assign a qualified person to help them in task accomplishment. When reviewing personnel qualifications, make sure their service records document those qualifications. A person is not qualified until the required entries have been made in his or her service record. Don’t put yourself in the position of having to endure a mishap investigation because your people were unqualified. of control is when the officer of the deck (OOD) makes course changes during navigation detail. Feedback Feedback involves making corrections after an event has happened. You monitor the event and then evaluate how to improve the outcome the next time. Examples of this type of control include performance evaluations, inspections, and captain’s mast. Inventory Control The Navy supply system is designed to be an effective  inventory  control  system  when  used correctly.   However, most  supervisors  often overlook  inventory  control  until  they  go  to supply to request a part. Make sure you perform inventory control by monitoring division supplies. Ensure your coordinated shipboard allowance list (COSAL) is current and that supply has all the spare parts or required supplies listed in your COSAL  inventory. CONTROLLING Quality Control Controlling is another term for monitoring. Control ensures the Navy and your command, department, and division meet their goals. You must use different types of control to maintain stability within your division. Feedforward Feedforward control is a way of trying to anticipate problems and make adjustments before the problems occur. You try to foresee possible problems and apply a solution to prevent them from occurring. The planned maintenance system (PMS) used aboard ship is an example of feed- forward  control. Concurrent Concurrent control involves making changes while an event is taking place. You constantly make little changes to keep your division moving toward your stated goal. An example of this type Quality control is a method of ensuring that your customers receive a product that meets performance expectations. Your customers are divisions or departments that use your division’s work output. Your customers also include other commands and the American taxpayer. A basic quality control system involves some or all of the following measures: • • • • Setting standards so that quality goals can be  established  and  then  measuring  or evaluating those goals Inspecting and comparing materials, parts, and services to a set standard Using statistics to measure deviation and determine if quality is within set standards Using  measurements  or  inspections  to evaluate  or  compare  actual  quality  to division goals for quality 3-6