supervision, make sure the person understands thelimits of that delegated authority. Morningquarters is a good time to announce daily taskplans and the names of the people in charge ofvarious groups. Delegating authority means youmust hold subordinates accountable forcompletion of individual tasks. However, youremain responsible for completion of the entirejob. Any problems from higher authority abouttasks are your responsibility. Don’t try to passthe blame to someone else—you made the taskassignments. When delegating authority, use thefollowing guidelines:1.2.3.Clearly delegate authority and assignresponsibility for task accomplishment toothers.Use the chain of command to getsubordinates to share in task supervision.Encourage others to seek task supervisionresponsibility rather than waiting for adirect order.MONITORING RESULTS. —After you haveplanned your tasks and delegated authority, youmust keep track of work progress. Once yourpeople have started working, check from time totime to see if work is going as planned. Monitor-ing progress is especially important when you havea group of new people. You may have to checkon them more often to be sure they know whattype of work you expect of them. On the otherhand, a group of people who have worked withyou over a long time require less supervision.As you monitor progress, make sure yourpeople observe safety precautions. Many peopleare heedless of danger or think a particularregulation is unnecessary. Stress the importanceof safety. Each time your people begin a job,emphasize the safety precautions involved. Shouldwork progress slow down or come to a halt, findout why. You may then need to explain to yourpeople what they are doing wrong and have themstart over or correct their mistakes. Once yourpeople are well into the job, check the progressof the work against a standard of performance:Does the job meet Navy standards? Are yousatisfied with the work? Is the job being doneaccording to plan? Have problems arisen youdid not foresee? Was your job-person matchsuccessful? To monitorwork progresssuccessfully, follow three basic guidelines:1. Keep track of a work process by seekinginformation about progress or by directobservation.2. Check on results of own or others’ action.3. Rate the outcome of a task against astandard of performance.REWARDING. —Once you find the results ofa completed task are satisfactory, rewarding yourpeople is important. Rewarding encourages highperformance from subordinates and also showsyour concern about their advancement within theNavy.Your people feel encouraged when you tell them, “You did a good job; you took a lot ofextra effort to complete it on time. Because ofyour efforts the job meets Navy standards.”People do better work when they know youappreciate their efforts.When possible, reward a person by praisinghim or her in front of your people; morningquarters is a good time. Let your people knowyou appreciate good work. That will help youestablish a rewarding environment in which all ofyour subordinates feel encouraged to do a betterjob. You can reward and recognize many typesof accomplishments. For example, you couldreward a person for completing a training course,getting a college degree, or successfully completinga personnel qualification standards (PQS)requirement. Subordinates appreciate recognitionfor their accomplishments; it gives them an extraincentive to do better work. Reward subordinatesas follows:1. Provide feedback for average or aboveaverage performance on a specific task.2. Publicly cite or recognize accomplishments.DISCIPLINING. —Disciplining is almost theopposite of rewarding, because disciplining is askill that you use to teach and correct anyinfractions of your people.As a leader, you occasionally will have towarn, reprimand, or sometimes go as far asplacing a person on report. You might not likesome of the steps involved in disciplining, butcarrying them out is part of a petty officer’sresponsibilities. Remember, the purpose of areprimand is to teach, not to embarrass anindividual. Before you give a reprimand, listen toyour subordinate’s side of the story. The personmay have a logical explanation for whateverhappened. Once you hear the facts and you feelthe person is deserving of a reprimand, decidewhat effect you want the reprimand to have.When you discipline someone, always try todo it as privately as possible. However, speak up2-8
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