supervision, make sure the person understands the
limits of that delegated authority. Morning
quarters is a good time to announce daily task
plans and the names of the people in charge of
various groups. Delegating authority means you
must hold subordinates accountable for
completion of individual tasks. However, you
remain responsible for completion of the entire
job. Any problems from higher authority about
tasks are your responsibility. Dont try to pass
the blame to someone elseyou made the task
assignments. When delegating authority, use the
following guidelines:
1.
2.
3.
Clearly delegate authority and assign
responsibility for task accomplishment to
others.
Use the chain of command to get
subordinates to share in task supervision.
Encourage others to seek task supervision
responsibility rather than waiting for a
direct order.
MONITORING RESULTS. After you have
planned your tasks and delegated authority, you
must keep track of work progress. Once your
people have started working, check from time to
time to see if work is going as planned. Monitor-
ing progress is especially important when you have
a group of new people. You may have to check
on them more often to be sure they know what
type of work you expect of them. On the other
hand, a group of people who have worked with
you over a long time require less supervision.
As you monitor progress, make sure your
people observe safety precautions. Many people
are heedless of danger or think a particular
regulation is unnecessary. Stress the importance
of safety. Each time your people begin a job,
emphasize the safety precautions involved. Should
work progress slow down or come to a halt, find
out why. You may then need to explain to your
people what they are doing wrong and have them
start over or correct their mistakes. Once your
people are well into the job, check the progress
of the work against a standard of performance:
Does the job meet Navy standards? Are you
satisfied with the work? Is the job being done
according to plan? Have problems arisen you
did not foresee? Was your job-person match
successful? To monitor
work progress
successfully, follow three basic guidelines:
1. Keep track of a work process by seeking
information about progress or by direct
observation.
2. Check on results of own or others action.
3. Rate the outcome of a task against a
standard of performance.
REWARDING. Once you find the results of
a completed task are satisfactory, rewarding your
people is important. Rewarding encourages high
performance from subordinates and also shows
your concern about their advancement within the
Navy.
Your people feel encouraged when you tell
them, You did a good job; you took a lot of
extra effort to complete it on time. Because of
your efforts the job meets Navy standards.
People do better work when they know you
appreciate their efforts.
When possible, reward a person by praising
him or her in front of your people; morning
quarters is a good time. Let your people know
you appreciate good work. That will help you
establish a rewarding environment in which all of
your subordinates feel encouraged to do a better
job. You can reward and recognize many types
of accomplishments. For example, you could
reward a person for completing a training course,
getting a college degree, or successfully completing
a personnel qualification standards (PQS)
requirement. Subordinates appreciate recognition
for their accomplishments; it gives them an extra
incentive to do better work. Reward subordinates
as follows:
1. Provide feedback for average or above
average performance on a specific task.
2. Publicly cite or recognize accomplishments.
DISCIPLINING. Disciplining is almost the
opposite of rewarding, because disciplining is a
skill that you use to teach and correct any
infractions of your people.
As a leader, you occasionally will have to
warn, reprimand, or sometimes go as far as
placing a person on report. You might not like
some of the steps involved in disciplining, but
carrying them out is part of a petty officers
responsibilities. Remember, the purpose of a
reprimand is to teach, not to embarrass an
individual. Before you give a reprimand, listen to
your subordinates side of the story. The person
may have a logical explanation for whatever
happened. Once you hear the facts and you feel
the person is deserving of a reprimand, decide
what effect you want the reprimand to have.
When you discipline someone, always try to
do it as privately as possible. However, speak up
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