promptly if the person did something wrong in public; by remaining silent you will appear to condone the individual’s wrong doings. If you humiliate the individual in front of others, you may lose the benefit of the reprimand. Convincing the person of the fairness of the reprimand is easier if you talk to the person in private. Some of the main points you might want to bring up during a reprimand are what was done wrong, why it was wrong, and suggestions on how to improve. After a warning, treat the individual as though nothing happened, but watch for results. Once you have taken the proper steps but have seen no signs of improvement, refer the problem to your leading petty officer, leading chief petty officer, or division officer. Follow three guidelines when disciplining: 1. Provide feedback to subordinates on in- appropriate appearance, behavior, or per- formance. 2. Hold subordinates accountable. 3. Discipline appropriately. Leadership Leadership is the ability to direct and motivate people on a person-to-person basis toward mission accomplishment. Superior performers use this skill more often, in more situations, and with better results than do average performers. The leadership skill group involves four skills: 1.  Self-control 2.  Influencing 3. Team building 4. Developing subordinates SELF-CONTROL. —Self-control means holding back an impulse to say or do something inappropriate in any given situation. Self-control does not mean you never get angry; it does, however, mean if you become angry, you control the anger. Think before you respond to people or to a situation, and then respond appropriately. Be aware of situations that trigger you to respond with an emotional outburst. An outstanding leader controls impulses, suppresses rage, controls emotional involvement, and remains calm in potentially explosive situations. Maintaining self-control helps you to identify and weigh facts before deciding on a course of action. Self-control also means controlling the urge to “do it all yourself. ”  That is a common mistake among new petty officers. They try to run the whole division by themselves by filling every role except that of a supervisor. Self-control is the basis for leadership skills that require the skillful use of influence. As part of being an effective leader, exercise self-control in the following ways: 1.  Hold  back  any  impulse  to  say  or  do something  inappropriate. 2. Do not show anger. 3. Decide only after identifying and weighing all the facts. 4. Control the urge to “do it yourself”; instead  make  personnel  responsible  for assigned tasks by supervising. INFLUENCING.  —An effective leader is skilled at influencing others. Influencing is the ability to persuade and convince others to accept your ideas. You can influence subordinates by sharing information and plans with them and setting a personal example. New petty officers often use flattery to gain popularity. However, gaining popularity does not gain you respect; you must earn respect by gaining the confidence of your people. One way you earn your subordinates’ respect and confidence is by conducting yourself properly in the daily routine of work. The same applies when ashore on liberty. Set a good personal example by refraining from the use of foul language and other actions that would bring discredit to you and the Navy. Influence your personnel to commit them- selves to the Navy’s mission. Show them how they benefit from their work. You will earn the respect and trust of your subordinates when they know your exercise of authority is for the good of the Navy. Another way of influencing your subordinates is by sharing information and plans with them. People always want to know what’s going on. Sharing  information  with  them  relieves  their anxieties and improves their morale. Common information you can share (as long as it is within the bounds of security) includes updates on ship movements,  berth  changes,  and  deployment schedules. That type of information will give your subordinates the opportunity to change their own plans, and they will appreciate the heads up. By showing your concern for their welfare, you influence your subordinates to trust you. Alert subordinates of upcoming drills, upkeep periods, inspections, and so forth, to give them time to prepare for them. That will promote a sense of 2-9