Additionally, you may be required to solicit
or provide additional manpower from or to other
divisions to accomplish assigned tasks. Careful
planning and cooperation with other divisions can
result in benefits for both divisions. Never ask
for more people than you need, but be sure you
have enough people on hand to meet special
requirements.
Personnel Qualifications
You need more than just people to accomplish
tasks—you need qualified people. Review
personnel qualifications to ensure you assign
qualified people to do jobs. When people are not
qualified, assign a qualified person to help them
in task accomplishment.
When reviewing personnel qualifications,
make sure their service records document those
qualifications. A person is not qualified until the
required entries have been made in his or her
service record. Don’t put yourself in the position
of having to endure a mishap investigation
because your people were unqualified.
of control is when the officer of the deck
(OOD) makes course changes during navigation
detail.
Feedback
Feedback involves making corrections after an
event has happened. You monitor the event and
then evaluate how to improve the outcome the
next time. Examples of this type of control
include performance evaluations, inspections, and
captain’s mast.
Inventory Control
The Navy supply system is designed to be an
effective inventory control system when used
correctly. However,
most supervisors often
overlook inventory control until they go to
supply to request a part. Make sure you perform
inventory control by monitoring division supplies.
Ensure your coordinated shipboard allowance list
(COSAL) is current and that supply has all the
spare parts or required supplies listed in your
COSAL inventory.
CONTROLLING
Quality Control
Controlling is another term for monitoring.
Control ensures the Navy and your command,
department, and division meet their goals. You
must use different types of control to maintain
stability within your division.
Feedforward
Feedforward control is a way of trying to
anticipate problems and make adjustments before
the problems occur. You try to foresee possible
problems and apply a solution to prevent them
from occurring. The planned maintenance system
(PMS) used aboard ship is an example of feed-
forward control.
Concurrent
Concurrent control involves making changes
while an event is taking place. You constantly
make little changes to keep your division moving
toward your stated goal. An example of this type
Quality control is a method of ensuring that
your customers receive a product that meets
performance expectations. Your customers are
divisions or departments that use your division’s
work output. Your customers also include other
commands and the American taxpayer. A basic
quality control system involves some or all of the
following measures:
•
•
•
•
Setting standards so that quality goals can
be established and then measuring or
evaluating those goals
Inspecting and comparing materials, parts,
and services to a set standard
Using statistics to measure deviation and
determine if quality is within set standards
Using measurements or inspections to
evaluate or compare actual quality to
division goals for quality
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